Remote Support Module

The Hamilton Remote Support module is a low cost remote support module for all Hamilton Smart Audio and Lighting systems. It provides the ability for remote monitoring of faults, system testing and firmware updates. No network configuration is necessary - just connect and go!

The same module adds remote access and control features for off-site control of your lighting and audio systems.


Based on standard Internet protocols and high-security encryption, the Remote Support Module provides for instant support, with secure and reliable communications.


The remote support Module gives our engineers the ability to quickly and efficiently diagnose and resolve system issues. Many issues can be resolved without the need for a site visit.

Save money and get problems resolved quickly.


Take advantage of the latest system features with our instant remote firmware update option.

No waiting for an engineer to visit, or for swap-out units to be delivered.